Who is the foundation?
The Swiss School for Guide Dogs Foundation was founded in 1972. It breeds dogs that enable people with disabilities to lead more self-determined and independent lives. The dogs are given to their owners free of charge, but remain the property of the school for life. The careful breeding, professional training and lifelong companionship of the dogs are complex and costly, which is why the disability insurance contribution only covers a small part of the total expenses. The school receives no state subsidies and is financed through donations, legacies, bequests and the sale of promotional items from the online shop. Over 50 employees and several hundred volunteers work closely together to achieve the school's charitable purpose.
What does the foundation do?
The approximately 80 puppies born in our own breeding program each year undergo different training courses depending on their talent and suitability. Guide dogs help blind or visually impaired people to be more mobile. Assistance dogs support children or adults who are dependent on a wheelchair by retrieving things or opening doors. The social dogs are out and about in a variety of institutions and provide joy and variety. And thanks to autism assistance dogs, families with a child with autism can participate more in social life.
In addition to training dogs, the school also acts as a coach to motivate and support people. This includes various aspects such as introducing the dog to the future owners, working with the sponsors who raise the puppies, and supervising volunteers who look after the breeding dogs, family dogs and retired animals. The dogs always remain the property of the school.
the school to ensure that they are optimally cared for.
How can I support the foundation?
The Swiss School for Guide Dogs Foundation can be supported in many ways. It is constantly looking for motivated sponsors who are prepared to take in a young puppy for a period of 1.5 years and socialize it. There is also the possibility of adopting breeding dogs, family dogs or retired dogs.
As a non-profit institution, the foundation relies on donations, legacies, bequests and other forms of support. Donations and legacies to the Swiss School for Guide Dogs Allschwil Foundation can be deducted from taxes in all Swiss cantons. You can find more information here.
When will my order arrive?
The expected delivery time is normally between 1 and 5 working days.
The delivery time begins as soon as the package has left our warehouse.
How can I initiate a return for a product?
Please note that items from the "Handmade Treasures" category cannot be returned due to their individual design. Products from the "General Range", on the other hand, can be returned within 14 days of receipt without giving any reason. Please contact us in advance at the following email address: kontakt@zampalino.ch
The return must be unused and in perfect condition.
condition in the original packaging to receive a refund of up to a maximum of 80% of the purchase price.
Products that are sealed or wrapped in plastic can only be returned if they are unopened.
Can I also pick up my order?
No. For logistical reasons, we are currently unable to
Offer pickup.
How do I know if an item is available?
All items that can be ordered in the online shop are available directly from stock. Items that are temporarily unavailable are marked accordingly. In rare cases, such as when stocks are low, there may be short-term deviations. In such cases, we will contact you immediately.
Can I receive my order in gift wrapping?
Unfortunately, for administrative and logistical reasons, it is not possible to combine orders retrospectively.
Is it possible to combine several orders?
Unfortunately, for administrative and logistical reasons,
It is not possible to combine orders retrospectively.
Is it possible to leave packages at my front door?
If no one is at home, the post office may leave the package at your front door. If you do not want this, you can contact the post office by phone or email (Tel. 0848 888 888,
E-mail kundendienst@post.ch). The corresponding changes will then be stored in the Post system.
Which shipping service do we use?
Standard delivery takes place from Monday to Friday
with Quickpac, DPD, Planzer or the Swiss Post. Please note that no deliveries are made on Sundays and public holidays.
How much are the shipping costs?
In our shop, shipping is free for orders
from CHF 100. For orders below this amount, standard shipping is CHF 9.00. We do not charge any additional small quantity surcharges.
Where do we deliver to?
zampalino.ch delivers exclusively to Switzerland and the Principality of Liechtenstein.
Where can I see the terms and conditions?
Our terms and conditions can be found here.
